Friday, October 15, 2010

Some Thoughts on Topics, Trends, and Science

by Jack Holt

Some of the main topics within the federal government right now, and have been for the past 18 months, are transparency, participation and collaboration stemming from President Obama’s Jan 21, 2009 memorandum for the Heads of Executive Departments and Agencies. Social Media is the enabler for these interactions with the public in an effort to listen to the public discourse and guide our efforts to inform the public understanding of what our departments and agencies do for them.

In order to effectively use social media as an enabler for dialogue with the public, we should also explore using it as the enabler for knowledge management of the departments and agencies. Web 2.0 improperly cast winds up knotted on the floor of the Knowledge Management boat. There are some efforts underway to study social media within DoD and we’re finding that social media is enabling more agile and effective operational responses. We need more studies. We need a social science look at Intelink, milSuite, and any of the other efforts being generated as well as an organizational science look at how these tools are affecting our operations. I expect them to be positive effects as my personal experience has been postitive. These spaces help me to define my tasks, enlist help, and to gather knowledge to complete my mission.

To have a robust dialogue with the public, we must have a robust network to dialogue among ourselves to have a robust and effective response.

So the topics are Open, Transparent, Collaborative, Effective, Efficient and Responsive Government; and the trends are in using social media to meet this vision.

Now is the time to apply the science to understand what it means to our organizations and our ability to respond.

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